Return & cancellation policy

- The return policy and cancellation policy is 14 days from the day the buyer receives the merchandise.

- Merchandise delivered in error or in excess must be returned to the seller within 14 days.

- The merchandise must be returned undamaged, in its original packaging and per packaging unit.

- The shipping costs are to be assumed by the buyer.

- The buyer assumes the direct costs and risks of returning the merchandise.

- The refund will be made with the same method of payment used at the time of purchase.

A. Replacement of merchandise:

- If the buyer is not satisfied with the quality of the product when ordering and we can understand the quality defect, it will be replaced ;

- In this case, the buyer must contact us within 14 days to get the return authorization before sending the merchandise back;

- Once the approval is received, the buyer can send the contested product back at his own expense;

- After receiving the merchandise, we check whether the return conditions are met and whether the merchandise is undamaged;

- If the return conditions are met, we will send the replacement merchandise to the buyer;

- The prices displayed on the website as well as the terms of these regulations may change without notice.

B. Refund policy following a cancellation policy:

- If the buyer is not satisfied with the quality of the product and does not wish to keep the merchandise, the seller will refund the buyer;

- In this case, the buyer must contact us within 14 days to obtain the return authorization before sending the merchandise back;

- Once the agreement is received, the buyer can send back the contested product at his own expense;

- After receiving the merchandise, we check if the return conditions are met and if the merchandise is not damaged;

- If the return conditions are met, we will refund the purchase price to the buyer within 5 days;

- The prices displayed on the website and the terms of this policy may change without notice.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail yfh01654@outlook.com